Ghana Web Designs Knowledgebase- Frequently Asked Questions About Our Services

A website opens up all kinds of potential marketing opportunities including: low cost, email, customer support, available 24/7, global reach, update your products quickly and easily, promote sales instantly and more! A website will expand your business allowing a more convenient method of shopping for your customers. They get to shop when they want and where they want without the headache of travel or restricted hours.

A website can do these vital things for your business;

Customer Focus: A website is not about you or your business per se. It’s about your customers. And to serve your customers the best way possible, having a website that works for you 24 hours a day, 7 days a week can literally be the difference between success and failure.

Professional Branding: In this 21st century and digital age, it is generally expected of you to have a website. It’s really ‘not cool’ to have potential clients and customers of yours go to your supposed domain only to find out that there’s nothing there. Whereas other businesses may not pay attention to maintaining their brand, a website will help do that for your business.

Automation: A website can do so much along the lines of making your business run smoother and simplifying your life. There are businesses that spend hours and hours having to respond to clients who ask, “How much?” But with a website, that reduces significantly, allowing you to handle the other parts of your business. This also covers inventory management, client management, invoicing, billing, payments, communication and lots more.

Effective Advertising: One of the single most important factors in running very effective advertising online is the presence of your website. Without a website, you are most likely going to waste more than 50% of your advertising dollars because you won’t be able to track your customers, retarget ads to them, identify potential customers similar to your existing customers, and a whole lot more.

We know what we are doing. Let us help you design a professional website presence. There are a lot of website design companies in Accra and website design companies in Kumasi as well but there is a lot more to designing a site than just getting a site up and running and that makes us different from other web design agencies in Ghana. We make sure it is accessible on multiple browsers and platforms, search engine friendly, loads in a reasonable time and much more!

We have been in the website design industry for quite some time now and we have gained the needed experience to ensure your website succeeds on the internet.

In terms of pricing, We always offer our customers the widest range of services at the cheapest prices you can think of.

We employ a staff of fully trained, friendly and professional agents that are ready to assist you always.

Contacts us now to discuss your business and receive free consultations.

It usually takes 7 working days to complete your website and on a rare occasion, up to 10 working days. So normally, if your site is started on a Monday, it should be completed by the next week Monday. By day 3 of the 5 day duration, we allow you to see how it’s going so you can give us your feedback and direction.

In some instances, the time frame is determined by the size of your website, the complexity of your website design, and our current client design schedule.

Please Note: We commence work once all necessary information to create the site has been provided. We are unable to stick to these timelines if information is brought midway during the project. This might not only delay the projects completion but might also increase the cost of developing your site. So we strongly advise that all necessary information (logos, pictures, write ups, product pricing, etc) should be provided before the site construction is commenced.

Yes all our website design packages include free custom email address at no extra cost

By default, our website design packages do not include ongoing site management or site maintenance. This is because every site is different and every client has different needs. We provide site management and maintenance on a case-by-case basis. Once your site is up and running and we know the demands of managing your site, we are then able to discuss a site maintenance/management fee, however our default fee is usually charged per month.

Depending on the size of your project we decide whether to host your website under an addon hosting account and in such instance, you can not have access to your cPanel. If in case your website has been given a dedicated hosting account we can then provide you with your hosting account details.

Yes you can. We provide you with the necessary login details to enable you access your site and make whatever changes you see fit. We even provide you with a basic tutorial overview in order to help you do so.

Although there is no standardized measurement for the security of a site, we’d like to say that our sites are very secure. State of the art technology is used to block out malicious bots and hackers and all financial card transactions are processed at the highest security levels available. We’ve got systems in place to mitigate as much as possible Distributed Denial of Service attacks, SQL injection attacks and a whole array of other technical weaknesses. We have not had any data breaches and look forward to keeping it that way.